Owner:
JWL Consulting SàRL
Chemin du Caudoz 41
1009 Pully, Switzerland
VAT: CHE-186.691.214
Email: contact@altaia.eu
Registration
1. To make a purchase, customers need to fill out a form with their personal and address details and log in using their email and password.
2. Customers must read and accept the Terms and Conditions before buying.
3. All required fields on the registration form (marked with an asterisk) must be filled out.
4. We may cancel the order if the information provided is incorrect.
5. After placing an order, a confirmation email will be sent.
6. We reserve the right to check and cancel orders that seem suspicious.
7. If anything isn’t covered by our Terms and Conditions, the Civil Code will apply.
8. Any disputes will be resolved either by agreement or in court, with the seller’s local court having the final say.
9. We may update these rules at any time.
10. Your personal data will be kept confidential and only used to process your order, never shared with third parties.
Offer
1. JWL Consulting SàRL owns the website altaia.eu and sells women’s clothing, particularly dresses and accessories.
2. All products listed are owned by JWL Consulting SàRL and are brand new.
3. We are not responsible for any similarities between our designs and those of other brands.
4. We are not responsible if product photos don’t exactly match the actual items.
5. We strive to ensure our product listings are accurate and up-to-date.
6. Prices shown in the store include VAT (taxes).
7. We may change product prices at any time, but orders already placed won’t be affected.
Payment
1. Orders must be fully paid for before they are shipped.
Delivery Costs
| Country | Price |
|---|---|
| Italy | 4 € |
| Austria, Belgium, Czech Republic, Finland, France, Germany, Netherlands, Poland, Portugal (without islands), Spain (without islands), Sweden |
9 € |
| Greece, Hungary, Luxemburg, Slovakia, Slovenia | 14 € |
| Estonia, Latvia, Lithuania | 32 € |
| Switzerland | 34 € |
| Malta | 41 € |
We are not responsible for customs fees.
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Returns
1. The returned product must be unused, clean, with original tags, and free of any scents (like perfumes or detergents).
2. Customers have the right to return items within 14 days of receiving their order, without needing to give a reason.
3. Returns should be sent to:
Justyna Wilaszek Lalos
Via Lodovico Ariosto 32
20145 Milan
Italy
Note: Return of Altaïa
Payment Methods
– Bank Transfer (€):
JWL Consulting
BCV
IBAN: CH04 00767 000U 5264 8038
SWIFT: BCVLCH2LXXX
– Credit Card
Disclaimer
1. We can’t guarantee that our website is free from errors.
2. We can’t promise that all website functions will work perfectly, or that our server is virus-free.
3. We are not responsible if customers withdraw from a purchase agreement.
4. We are not liable for any issues with the internet or interruptions in services (e.g., payments) or errors in our website’s software.
5. We are not responsible for your login information or the content of messages sent to or from us.
6. We are not responsible for the accuracy of product images.
7. We reserve the right to temporarily close or discontinue the website without being liable for any resulting damages.
Final Provisions
1. Any disputes related to purchases will be settled in the seller’s local court.
2. These rules are available in Polish, French, English, Spanish, German and Italian. If there’s a difference between versions, the English version will apply.